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Q. What are your shipping and handling fees?
A. Our standard, UPS shipping fees are listed in the box below. Shipping fees for your items also show when you check out on the shopping cart page. Call for international orders, Alaska or Hawaii orders, or any items that need one or two day delivery.
Shipping and Handling Fees
Orders up to $50.00 - add $7.00
$50.01 to $100.00 - add $9.00
$100.01 to $174.99 - add $10.00
$175.00 to $299.99 - add $11.00
$300.00 to $499.99 - add $16.00
Over $500.00 - add $26.00 |
Q. What is your return policy?
A. Believe it or not, we are happy to accept returns on all our products within the first 30 days. All we ask is that you call us for return instructions as well as to tell us why you are returning the item. This information will help us to serve you and other customers better in the future. You may ask, why would we do this? Because we know that with more than 80 products that we offer, you may select something that contains information you already know, or simply don’t need. We believe that if you know there is no risk involved, you will feel free to order more knowing you can exchange or return what you don’t like.
Q. With all these products, what do you think I need to start with?
A. Where do you feel the most challenged in your gym? Are you a former gymnast, a brand new owner, or a parent who has bought a gym and needs lot of help? Are you simply looking to make life easier by having your staff watch training tapes instead of you or your head coach doing it time and again? If you’re unsure what to order after reading all the descriptions, call us! Our “Answer Line” is open and we’re here for you seven days a week! (219) 865-2274
Q. Can I see a sample of your lesson plans?
A. Yes, go back to the Home Page of this website and click on the "Free Sample Lesson Plans" to the right.
Q. What are some hints to help us get the most from your products?
A-1 First of all, we recommend you purchase a second DVD for only $10.00 so if a staff member decides to keep it (happens a lot!) then you have the original at your offiice and, you can also have multiple staff members watching it at the same time. We recommend that you only copy parts of the accompanying book they will need so they can follow along.
A-2 Pay your staff an hour of wage per DVD to watch them, but have each staff member required to hand in notes on what they learned. Give them a pay period to watch them and don’t pay them until they return the products with notes proving they did what you asked. (Aren’t we sneaky as owners?)
A-3 At the next staff meeting, have that staff person give a summation of what they learned from the materials - praise them highly!
A-4 Show parts of the DVDs at staff meetings to inform, educate, and motivate. It’s so easy to find what you’re looking for with chapter points on all DVDs. Bring Patti Komara to your staff meeting via your TV screen!!
We guarantee proven techniques and profit building ideas in every product shipped within 24 hours OR your money back within 30 days of purchase. |